Questions, answered.
Everything you need to know about applying, caring for and re-wearing your Galaxy lashes. Still stuck? Reach out — we read every message.
Application
Most people apply a full set in about five minutes. After a wear or two it drops to two or three — it's four simple steps you'll quickly memorise.
Just the bond and the applicator wand included in every kit. No tweezers, no heat, no glue fumes.
Yes — every pack includes all four lengths so you can mix to suit hooded, almond, monolid, round or downturned eyes. Our eye-shape guide walks you through it.
Care & reuse
Up to twenty wears per pair with proper care. Clean off any residue gently, store them in the tray, and they're ready for next time.
Peel off gently, remove any bond from the band with the included remover, and let them air-dry on the tray. Avoid oil-based cleansers near the lash line.
You won't need to — the clusters add their own volume. If you do, use a water-based formula on your natural lashes only to keep the clusters reusable.
Orders & shipping
Australian orders ship within one business day and typically arrive in two to five days. You'll get tracking as soon as it's on its way.
Yes — free standard AU shipping on every order over $95.
We offer 30-day returns on unopened products. If something arrives faulty, email us and we'll make it right.